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From enquiry to delivery
Get in touch via our website, email sales@watttowear.co.uk, or call 0845 241 7640 or 01984 622 010. The more detail you can share at this stage, the better.
One of our team will acknowledge your enquiry and follow up to understand your exact needs, timelines, and any other requirements.
Once we have your logo, we can begin working out branding costs and prepare your artwork for embroidery.
We'll send you a curated selection of garments suited to your requirements, complete with detailed specification breakdowns for each option.
With garments chosen, we provide a full cost breakdown covering your selected items, branding requirements, and any additional charges.
We'll need your size breakdown, colour choices, and garment quantities. We then raise a Sales Order — emailed to you — detailing all branding specifications, stitch counts, costs, and payment options.
Once you're satisfied the Sales Order is complete and correct — including delivery address and all specifications — simply email us to confirm you're happy to proceed.
For first-time logos, we run samples and photograph them for your approval before anything goes into production. Once approved, we move straight to production.
Your order is managed by a dedicated team member from start to finish. Embroidery is supervised, then each garment is pressed and individually bagged by our despatch team.
We use a tracked overnight courier service. Our despatch team monitors your parcel throughout the day to ensure it arrives safely.